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Emma McIlroy

Client Relationship Manager

About

Emma is an ambitious, empathetic leader who values the effort of people as being a factor central to success. A bold optimist, Emma models a strong commitment to continuous improvement and ongoing business growth. She is passionate about working with people to ensure engagement, motivation, and positive influence to create productive environments. Emma’s passion lies in facilitating topics such as emotional intelligence, workplace wellness, and enhancing team culture through authentic, conscious, and courageous leadership. She is intuitively tactical yet caring all whilst applying her knowledge, energy and spirit to motivate others.

Strengthened by years of curiosity and determination, Emma’s inspiring and enthusiastic approach focuses on strength-building and heart-centred leadership by understanding peoples’ strengths to inspire them to reach their potential. She believes in the power of positivity and acts as a motivator to promote higher levels of interest and engagement.

Emma is fuelled by her interest in people and how the mind works. She is curious about why we do the things that we do, and how our interior world manifests itself in our behaviours and the space in which we each exist.

Emma is a firm believer in putting one’s own oxygen mask on first.

Professional Background

Emma is a distinguished Sales & New Business Expert with two decades of business experience generating sales across leading hospitality venues and lifestyle brands across both the UK and Australia wide.

After a decade working across London’s most prominent hospitality brands, Emma spent several years as the Head of Sales & Events (UK and Europe) at Soho House & Co. She devised and implemented strategies for the private spaces across the Group, whilst also launching three new international Soho House projects.

Following Emma’s extensive experience collaborating with key partners in curating some of the world’s most trusted and beloved brand experiences, Emma built her own venture by leveraging her prolific connections  to help smaller start-ups and organisations in navigating sales and new business. Emma’s curiosity for globally led experiences saw her move to Sydney to work for the powerhouse IMG, and later for Australia’s leading hospitality brand Merivale. Emma’s varied experiences at Merivale led her to developing a strong passion for the Gallup Strengths-Based Approach as well as cultivating high-performing teams. Prior to consulting at Executive Central, Emma most recently held the Head of Sales position for Lucas Restaurants in Melbourne, which further expanded her career across a new market within Australia. Here, Emma nurtured her love of cultivating peoples’ strengths as well as understanding the mechanics of high performing teams, which works to enhance team culture through authentic, conscious, and courageous leadership.

Qualifications

  • Bachelor of Arts (majoring in Event Management) with First-Class Honours – University of Greenwich
  • Executive Central Coaching Academy
  • School of Life (2017)
  • Open House London (2013-2014)

Areas of Expertise

  • Sales & New Business Development    
  • Executive Coaching
  • Strengths-Based Approach
  • Consulting – Hospitality, Events & Guest Experience
  • Cultivating High-Performing Teams
  • Wholesome & Supportive Leadership
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