Identifying effective initiatives to improve the diversity of organisations requires leaders and change agents to think of diversity as a wicked problem.

Wicked problems are complex rather than just complicated, have no one apparent solution, and solutions themselves often create unintended consequences.

In recent years, there has been heavy investment in every sector in Australia on Diversity and Inclusion initiatives aimed at increasing the diversity of organisations, especially at leadership levels. However, progress on gaining real change and traction remains glacially slow.

Wicked problems require wicked solutions. Yet too often we see Diversity and Inclusion initiatives that only ever address the symptoms of the problem not the root of the cause.

The disrupted world of work demands more progress on diversity and inclusion than ever before. If your business is looking to achieve a real-step change in diversity and inclusion outcomes then this is the program for you.

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Diversity and Inclusion By Design will help your leaders and hiring managers, HR and Diversity and Inclusion practitioners develop the skills to lead and deliver effective and engaging Inclusion and Diversity programs, improve trust with your employees, and build a better culture for innovation and collaboration in your business.

Leveraging proven techniques for innovation, this highly interactive and insightful program, will help participants develop the skills of active listening and empathy and encourage collaboration and creativity in the design of effective and ground-breaking diversity and inclusion strategies, programs and initiatives.

It is delivered as a full-day design workshop with two follow-up two-hour cohort coaching sessions – including a final recall session. Other bespoke delivery options can be tailored to specific client needs.



    A structured experiential process guides and inspires participants to unlock creative thinking and improve group dynamics on collaboration to enhance innovation outcomes.


    Combining empathy with active listening ensures participants listen to learn and empathise to understand – utilising key insights to stimulate the creative process.


    Using the art of critical reflection to challenge and re-frame individual and group biases to improve self-awareness about diversity and inclusion and promote more inclusive processes and behaviours.


    Utilising the design process to re-frame incumbent decision processes, highlight positive and negative team dynamics and encourage constructive team behaviours.


    Executive Central Accredited Executive Coach


    “We think that any organisation in the business of performance improvement should absolutely guarantee its own performance. We believe so strongly in the success of our work and stand so firmly by our results that we offer a full or partial service refund if clients don’t see expected returns.”

    Rob Balmer, Managing Director, Executive Central


    “When we started doing staff engagement surveys we were good, but we wanted to be better. That led to the leadership development we’ve done with Executive Central, and through that, all of our financial results improved over that period and our service levels improved.”

    Tony Clark, CEO at National Transport Insurance
    Violet Roumeliotis

    “Executive Central has added great value to my career. I find I am a far better coach to people that I supervise and to peers in terms of mentoring.Our relationship with Executive Central is a great collaboration and partnership.”

    Violet Roumeliotis, CEO at Settlement Services International

    “Executive Central’s Coaching Academy is practical and it’s real. You can employ the lessons learned from day one. You don’t have to be an executive coach per se, you can be a leader within your organisation. Coaching Academy gives you tools that you can use when working with your people and be able to say to them: ‘actually, here’s something — a concept or approach — you can use in that situation’.

    Tanya Johnson, Executive Manager Talent within People Experience, Suncorp

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    Contact us to discuss any of our solutions in Leadership, Strategy, Diversity and Inclusion, Transformation or Sales.

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