Frontline Leaders Program
Context and Overview The client approached Executive Central to support the organisation as it explored ways to improve Branch level outcomes through its leaders. Through
Executive Leadership Team Support
- May 16, 2022
- 11:15 am
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Context and Overview
The client approached Executive Central to support the organisation as it worked through a significant period of change. A relatively new leadership team had been established and there was a need to bring the team together to improve cohesion. Executive Central was engaged to facilitate a Leadership Development program and it was agreed that the following program of work be delivered:
- Undertake LSI assessments with all leaders and managers – this included administration of the tool and the delivery of a 1:1 debrief of the results.
- Delivery of a 5-month program tailored for SWMS specific issues.
- Administration of StrengthFinders Assessment for each manager – StrengthFinders is a commonly used assessment tool that establishes an individual’s strengths and opportunities for career enhancement;
The program involved the development of the following; Participation at 5 x ¾-day group sessions; Workbooks, papers and articles for each of the 5 modules presented throughout the course; On-line Strength Finders 2.0 assessment; LSI assessment and 1:1 coaching session with the facilitator; All pre-reading and program materials; An on-line evaluation and report of the efficacy of the Program at its completion; and Ongoing coaching in change management for Executive Leaders.
Key Challenges for the Client
- Newly established leadership team
- Team cohesion – needing to improve communication styles and approaches through self awareness
- Building a common language around team performance and leadership
Outcomes
- Work-based projects have been incorporated into this Program (from time-to-time with the right sponsorship) and in recent times discussion has been considering provision of the notion of short-term placements with more senior leaders (day shadowing or short-term placements) across the NSW Public Sector and across into other sectors (Private and NGO).
- Feedback on this program has been excellent, with Juvenile Justice reporting an internal evaluation undertaken in 2016 identified significant benefits to graduates
- Approximately 200 leaders (from Grade 7/8 through to SES) have participated in this program, either through Tranby, or the APSC, or internal programs in Aboriginal Affairs NSW or Department of Justice.
Business Overview
- 155+ staff
- SydWest Multicultural Services is a leading organisation for all cultural diversity issues responding to community needs and opportunities.
- SydWest offers flexible and integrated service models across the life course of refugees and migrants, supporting the self-determination and empowerment of the region’s diverse communities.
- Passionate, qualified and experienced bilingual and bicultural staff who are sensitive to the languages and cultures of the communities they represent
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