Frontline Leaders Program
Context and Overview The client approached Executive Central to support the organisation as it explored ways to improve Branch level outcomes through its leaders. Through
The iLEAD leadership program was established by the Division recognising that ongoing investment in leadership was needed. The shape and design of the program came about from analysis of staff survey results, observations and feedback from Senior Executive leaders. In summary, it has been a very well received and positive program. Its success can be contributed to the program’s relationship to current business priorities.
The content was tailored to meet the relevant drivers and issues shaping the Division, delivered using actual leadership challenges. These include, 360-degree assessments, debrief coaching sessions, progress reporting, cohort reporting and executive coaching. The DCJ program also required a 3-way alignment meeting between coach, participant and participant’s direct manager to ensure alignment around the development priorities each participant would take into the Lead the Way program.
Key Challenges for the Client
Over the six-month period, 16 modules were delivered to 280 participants across Sydney, Canberra and Melbourne with the following:
Other notable outcomes include:
Strategic priorities include:
Offices: Brisbane, Sydney, Canberra, Melbourne
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